Question

Hola, buena tarde. Estoy intentando ejecutar un bot desde hace unas horas pero se queda pasmado en esta pantalla. ¿Alguien podría ayudarme? por favor

  • 28 June 2022
  • 2 replies
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Hola, buena tarde. Estoy intentando ejecutar un bot desde hace unas horas pero se queda pasmado en esta pantalla. ¿Alguien podría ayudarme? por favor

2 replies

Hi @Nadia Ayala​ 

 

Sometimes this type of issue might come in that case try to run the Bot outside of the workspace (Main Page where all your Bots present)

Click the ellipsis icon and run the Bot

 

image 

Hopefully this will resolve your issue.

Userlevel 4
Badge +8

Hello @Nadia Ayala​ 

 

I hope you are doing well.

 

As per the screenshot, it seems your device is disconnected so please check once the device is connected.

 

If you are still facing an issue then please create a support case

 

 

 

How to create a support case :

 

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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