Question

Hi, we have recently migrated the code from v11 to A360, and while testing in A360 I am facing issue with Database: Connect, it is getting stuck on the line also not throwing any error and if i run the same line separate, it is getting through fine.

  • 7 September 2022
  • 1 reply
  • 7 views

can anyone please help, what can be the work around, I restarted the machine and also logged out bot agent and logged in again to check.

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1 reply

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@Pooja Shahane​ :

 

Welcome to A-People Community, a one-stop solution for all your RPA queries. Start your RPA journey with our introductory learning trail, Getting Started with RPA, which includes a collection of introductory RPA courses.

 

To explore more FREE RPA courses & quick tips, please click here: https://apeople.automationanywhere.com/s/topic/0TO2t000000TNX6GAO/did-you-know

 

Please follow the below article and see if that resolves your issue

 

https://apeople.automationanywhere.com/s/article/Bot-is-getting-stuck-in-connect-command-line/p>

 

if you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.

 

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