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Ground Control | Tier 1
September 7, 2022
Question

Hi, we have recently migrated the code from v11 to A360, and while testing in A360 I am facing issue with Database: Connect, it is getting stuck on the line also not throwing any error and if i run the same line separate, it is getting through fine.

  • September 7, 2022
  • 1 reply
  • 90 views

can anyone please help, what can be the work around, I restarted the machine and also logged out bot agent and logged in again to check.

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    1 reply

    Automation Anywhere Team
    October 2, 2022

    @Pooja Shahane​ :

     

    Welcome to A-People Community, a one-stop solution for all your RPA queries. Start your RPA journey with our introductory learning trail, Getting Started with RPA, which includes a collection of introductory RPA courses.

     

    To explore more FREE RPA courses & quick tips, please click here: https://apeople.automationanywhere.com/s/topic/0TO2t000000TNX6GAO/did-you-know

     

    Please follow the below article and see if that resolves your issue

     

    https://apeople.automationanywhere.com/s/article/Bot-is-getting-stuck-in-connect-command-line/p>

     

    if you are still facing an issue then please create a support case

     

    How to create a support case :

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

     

    if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.