Hi there, I have an issue with the Device Credential. Also, I have an updated my bot agent with updated version but still facing the same issue. Please, help me with it!

Hi @sourabh kadam​ ,

Good Day!

Please refer the below KB article for the reported error and follow the steps:

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html/p>

If you are still facing an issue then please create a support case

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.