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Tejaswini Lokesh
Ground Control | Tier 1
April 13, 2022
Question

Hi Team, I am using the OutlookV2.mbot which is downloaded from Bot Store. But I am facing intermittent issue frequently while using the "SelectProfile" logic. Please find below the Error Description. Can you please help me in this issue?

  • April 13, 2022
  • 1 reply
  • 81 views

 

Error Description : [ERROR]:System.Runtime.InteropServices.COMException (0x800401E3): Operation unavailable (Exception from HRESULT: 0x800401E3 (MK_E_UNAVAILABLE))

  at System.Runtime.InteropServices.Marshal.GetActiveObject(Guid& rclsid, IntPtr reserved, Object& ppunk)

  at System.Runtime.InteropServices.Marshal.GetActiveObject(String progID)

  at OutlookWrapper.OutlookWrapper.SelectProfile(String ProfileName, String ProfilePassword)

    1 reply

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    June 11, 2022

    Hello @Tejaswini Lokesh​ 

     

    Thanks for writing us at the AA forum

     

    Considering the metabot is procured from BotStore, request to raise with our BotStore team for further assisatnce

     

    For assistance through our Support Engineers, please reach us via Support case

     

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

     

    You can also check our Live Chat support option, for quick assistance from our engineers

     

    https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>

     

    You can also search for available documentation in

     

    https://docs.automationanywhere.com//p>

     

    For more details, you are welcome to leverage our open source portal where multiple use case is available

     

    https://botstore.automationanywhere.com//p>

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