No one has access to mail box so we can eliminate accidentally someone changing status from unread to read
what's the reason and how to fix
Hi , In one of the case i have to process attachments of all the unread email . So i am using loop through unread emails from particular sender and download attachments Issue here is some of the mails are being ignored .
Hello @Darshan D
Thanks for writing us at the AA forum.
The behavior should be fixed in the latest build of the platform. In case of the issue still persists,
For assistance through our Support Engineers, please reach us via Support case
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>
You can also check our Live Chat support option, for quick assistance from our engineers
https://apeople.automationanywhere.com/s/article/Live-Chat-Support-FAQs/p>
You can also search for available documentation in
https://docs.automationanywhere.com//p>
For more details, you are welcome to leverage our open source portal where multiple use case is available
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