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Ground Control | Tier 1
January 30, 2022
Question

hi i am getting 2503,2502 errors.PFA

  • January 30, 2022
  • 1 reply
  • 88 views

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    1 reply

    Automation Anywhere Team
    April 7, 2022

    Hi @Balakrishna sadineni​ 

    Error 2502 and 2503

    This is a Microsoft Windows Installer error message (MSI is part of Windows OS) which just happens to get picked up during installation of a Windows-based software, in this case Automation Anywhere Bot Agent.

     

    The most likely causes for Windows to display this Windows message are:

    1. When the system date on your computer is set incorrectly.
    2. Windows User write permission issues: Windows has denied your Login User name access to certain Windows Installation folders and permission to perform certain tasks on the computer.

     

    For resolution, kindly review below KB Article.

    https://apeople.automationanywhere.com/s/article/A2019-Unable-to-install-Automation-Anywhere-Bot-Agent/p>