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Question

Hi all, my Client is switching constantly from being connected to being disconnected.

  • March 22, 2022
  • 7 replies
  • 75 views
M

Yesterday everything was working fine.  

I tried: deleting aa-db - files, Reinstalling with restarts, Deleting Device in CR.  

I have a POC tomorrow 😞

 

When trying to Connect the Device it is not recognizing the Plugin anymore, but when i skip it is connected without credentials for a minute until its switching to being disconnected (7sec) and connected (~1min)/ back and forth (not rapid). If I try to deploy a Bot its in endless "Deploying to your Computer" loop.

 

Some Log-Data/the only Error in Log I found:

2022-Mar-22 Tue 10:24:36.764 ERROR [main] - com.automationanywhere.nodemanager.Configuration - {} - <init>(Configuration.java:170) - Could not load properties from .\config\nodemanager.properties: .\config\nodemanager.properties (The system cannot find the file specified)

 

    7 replies

    R
    • rplaviak
    • Cadet | Tier 2
    • March 22, 2022

    I'm also having the same problem mentioned above.

     

    S
    • Swathi.B1
    • Cadet | Tier 2
    • March 22, 2022

    I am also having the same issue from morning onwards .If anyone have any suggestions that would be very helpful.

     

    S
    • scarabetta
    • Cadet | Tier 2
    • March 22, 2022

    Same here... Yesterday was working fine, today when I last rehearse before POC nothing works, endless "Deploying to your Computer". Tried restarting Automation360 service, deleting and connecting again with local device... This is the second time, worries me a little...

    K
    • Kevin 8082
    • Cadet | Tier 2
    • March 22, 2022

    Same issue again for us i'm afraid. Any help would be appreciated.

    G
    Forum|alt.badge.img+1
    • GuiMarcatto
    • Cadet | Tier 2
    • March 22, 2022

    I have the same problem in the community version does not connect

     

    S
    • scarabetta
    • Cadet | Tier 2
    • March 23, 2022

    The agent disconnection issue seems to be solved. Anyone can confirm what happened and how it was solved? Agent update has to do with this? Thanks!

    A
    Automation Anywhere Team
    Forum|alt.badge.img+12

    Hi,

     

    This might be an issue with the community edition for the time being which could have been addressed automatically.

     

    If it's genuine and still appearing it might be a Websocket connection issue which may need the IT support tema;s help.

     

    Thanks.

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