Hello! I have a problem with AISense Recorder. It happens that when I run my bot from the control room in a virtual machine, when the AISense reader is activated the BOT crashes.

Question

It appears in control room with a message "Inference" when activating AISense and the bot stops when it does not recognize the element.

On the contrary, if I am inside the virtual machine, the bot works correctly.

Inference

Automation Anywhere Team · Answer

Hello @samir mahmud​Thanks for reaching us at Automation Anywhere.Looking into the behavior, if the AISense crashes, please check the below points:Kindly check the event Viewer details to see, if there is any dependent application crash reportedKindly ensure that the Antivirus is not blocking our application components.For AISense, there is a system processor named AVX that needs to be enabled, kindly check if it's enabled or not. For more details: https://apeople.automationanywhere.com/s/article/A2019-15-AISense-Recorder-failing-with-Python-exe-related-errors//li>Also, AISense uses python libraries installed with botAgent which should not be blocked.If all the above stands true, please feel free to reach us to Automation Anywhere Support Team with a Support case for further assistance.Regards,Vivek

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