Hello! I have a problem with AISense Recorder. It happens that when I run my bot from the control room in a virtual machine, when the AISense reader is activated the BOT crashes.

Hello @samir mahmud​ 

Thanks for reaching us at Automation Anywhere.

Looking into the behavior, if the AISense crashes, please check the below points:

• Kindly check the event Viewer details to see, if there is any dependent application crash reported
• Kindly ensure that the Antivirus is not blocking our application components.
• For AISense, there is a system processor named AVX that needs to be enabled, kindly check if it's enabled or not. For more details: https://apeople.automationanywhere.com/s/article/A2019-15-AISense-Recorder-failing-with-Python-exe-related-errors//li>
• Also, AISense uses python libraries installed with botAgent which should not be blocked.

If all the above stands true, please feel free to reach us to Automation Anywhere Support Team with a Support case for further assistance.

Regards,

Vivek