it may from you not set jdbc driver in the connection can you share the connection to check

Hi @premkumar yakkala​ ,

Kindly validate the steps mentioned in the following KB article - https://apeople.automationanywhere.com/s/article/A360-Could-not-Connect-to-Database-Provider-cannot-be-found-It-may-not-be-properly-installedwhich should help to resolve the issue.

If you are still facing an issue then kindly create a support case.

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

If you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.