Question

Getting Error in connecting database in A360 Error: Couldn't connect to database. Provider cannot be found. It may not be installed properly.

  • 22 April 2022
  • 2 replies
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Getting Error in connecting database in A360 Error: Couldn't connect to database. Provider cannot be found. It may not be installed properly.

2 replies

it may from you not set jdbc driver in the connection can you share the connection to check

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Hi @premkumar yakkala​ ,

 

Kindly validate the steps mentioned in the following KB article - https://apeople.automationanywhere.com/s/article/A360-Could-not-Connect-to-Database-Provider-cannot-be-found-It-may-not-be-properly-installedwhich should help to resolve the issue.

 

If you are still facing an issue then kindly create a support case.

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

If you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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