Getting auto-logged out multiple times an hour

  • 14 June 2024
  • 2 replies

Badge +2

I am getting logged out multiple times an hour while running/developing bots and it’s extremely annoying. The only error I could find in the AA logs was an AI sense failed to log line which is proceeded by a logout sequence. When I am developing I usually have multiple tabs open with different tasks I am working on in each one. I am wondering if that’s the reason I am being logged off? Also in development settings under devices there is an option for “concurrent sessions supported” do I need this value to be higher than 2? Any guidance on this would be super helpful.

2 replies

Userlevel 3
Badge +6

Please contact support at as they can better troubleshoot the issue.

Badge +1

@maxim.s.millan  Hope this helps.. 

Please let me know