Question

Failed to launch Microsoft Excel application

  • 29 April 2024
  • 1 reply
  • 23 views

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Automation Anywhere is unable to launch the Microsoft Excel application.

Actions performed:
* Reinstallation of the Agent bot
* Downgrade from Advanced Excel package

Log attached below

 

Can you help me ?


1 reply

Userlevel 4
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@aignacio_grupoqualitat.tech 

 

Could you please refer to KB Article: https://apeople.automationanywhere.com/s/article/Error-message-An-unknown-error-occurred-when-executing-the-OpenExceI-command

 

Solution: Re install office 365 in your machine and reboot your system.

 

For uninstalling the office please refer this KB :

https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

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