Failed to launch Microsoft Excel application

Question

Automation Anywhere is unable to launch the Microsoft Excel application.Actions performed:* Reinstallation of the Agent bot* Downgrade from Advanced Excel packageLog attached below Can you help me ?

Ganesh Bhat · Answer

@aignacio_grupoqualitat.techCould you please refer to KB Article: https://apeople.automationanywhere.com/s/article/Error-message-An-unknown-error-occurred-when-executing-the-OpenExceI-commandSolution: Re install office 365 in your machine and reboot your system.For uninstalling the office please refer this KB :https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

Could you please refer to KB Article: https://apeople.automationanywhere.com/s/article/Error-message-An-unknown-error-occurred-when-executing-the-OpenExceI-command

Solution: Re install office 365 in your machine and reboot your system.

For uninstalling the office please refer this KB :

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