Question

Every day I have to uninstall and reinstall the Bot Agent in order to get bots to run.

  • 25 October 2022
  • 2 replies
  • 14 views

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The error that I usually get first thing in the morning is attached in a screenshot. (Unexpected Error getting jar attributes)

 

I can work around this by clearing the C:\ProgramData\AutomationAnywhere\GlobalCache folder on my machine,

and then uninstalling the bot agent, reinstalling the bot agent, deleting my connection to my device in Control Room, and reconnecting to my deivice.

 

However, this is tedious and not something I want or should be expected to do every single day I use Automation 360. Please help.


2 replies

Userlevel 4
Badge +8

Hello @Michael Rengel​ Please ensure you have Automation Anywhere folders added to the antivirus exception list.

https://apeople.automationanywhere.com/s/article/A2019-How-to-add-Bot-Agent-into-Anti-Ware-exception-list?_ga=2.120422093.437239864.1666845535-570376023.1573100709

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This was very helpful, thank you!

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