When I am trying to record another tab or window , there is no browser being detected from the browser's list. Steps that have been taken :Latest version of bot agent reinstalled after uninstallingLatest version of chrome extension plugged in again and enabledService restarted from services.mscRestarting device , closing and reopening the browser (tried both Chrome and Edge)How can this be fixed?

Ground Control | Tier 1

Question

Error occurred while reading browser list from device : Recorder Capture

When I am trying to record another tab or window , there is no browser being detected from the browser's list.

Steps that have been taken :

Latest version of bot agent reinstalled after uninstalling
Latest version of chrome extension plugged in again and enabled
Service restarted from services.msc
Restarting device , closing and reopening the browser (tried both Chrome and Edge)

How can this be fixed?

Most Valuable Pathfinder

Please follow the article below

Most Valuable Pathfinder

You have tried all the possible steps, I'd recommend opening a support ticket with AA using below link

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

Chand

Thanks for posting your query. Please refer to the below discussions to view the workaround to this issue:

Hope this helps.

Thanks,

Vijay