Hello @Steven Gara​ 

This is Dhwanit Parekh from Automation Anywhere Technical Support team.

Can you please share more details around below questions ?

1) If I am understanding correctly, you are trying to install Bot Agent application , correct ?

2) Are you using your work laptop or your personal laptop ?

3) In which folder on your laptop, the executable file is downloaded by default ? Are you trying to execute it from that same location ?

Regards,

Dhwanit Parekh

Hi Steve, i had gone through a similar issue.

You cannot install a Bot agent on a device with an existing Enterprise 10 or Enterprise 11 Enterprise Client.

You can now install the Bot agent on a device with an existing Enterprise 11 Enterprise Client. The Bot Creator can log in and access both Automation 360 and Enterprise 11 Enterprise Client to create bots. Attended Bot Runner users can run bots from both Automation 360 and Enterprise 11 Control Room instances. Unattended Bot Runner users can deploy bots by using the run and schedule permission on the same device. You cannot run bots from Enterprise 11 and Automation 360 at the same time.

• To install the Bot agent, the Windows installer policy must be enabled for the user device.
• The read, write, and execute permissions must be enabled for the Bot agent folders on the user device.
• Ensure the device system date and time are in sync with the current date and time so that the device registration is successful.

The Bot agent version available for download is the latest and compatible with the Control Room version that is used.

If you need more chatbot development services, check out these links

• If you face any issues registering your device, see Automation 360: Error while registering device - An unexpected problem occurred (A-People login required).
• If the Bot agent service is paused and does not start after installation, see Automation 360 Error: Device is disconnected or needs upgrade (A-People login required)

It seems you're encountering an issue installing the Automation Anywhere Bot agent on your Windows 10 PC, even though you're the admin. The error messages indicating that Windows cannot find the file path or that you're not an admin could be due to various reasons, such as corrupted installation files, permission settings, or security restrictions.

Here are a few steps to troubleshoot:

1. Re-download the Bot agent to ensure there was no corruption during the initial download.
2. Run the installer as an administrator by right-clicking the installation file and selecting "Run as administrator."
3. Check your user account settings to confirm that your account has admin privileges.
4. Disable any antivirus or firewall that might be blocking the installation.
5. Ensure the file path doesn't have any unusual characters or is not too long.

Incorporating generative AI development services could help automate troubleshooting processes like this by offering AI-driven solutions, diagnosing installation errors, and suggesting optimal fixes tailored to specific system configurations.