Skip to main content
Question

Domain appears as blank after changing Active Domain/Active Directory

  • December 12, 2022
  • 1 reply
  • 92 views

Forum|alt.badge.img+8

After changing the Active Directory (we have make sure to renew it to the new Active Directory) but the domain still appears as blank at login page. any suggestion on how to solve this?

1 reply

Padmakumar
Premier Pathfinder | Tier 7
Forum|alt.badge.img+15
  • Premier Pathfinder | Tier 7
  • December 12, 2022

Hi @David Jansen ,

 

There are many reasons to cause this issue. Kindly refer the below article and try the fix against the cause which is similar to your concern.

 

https://apeople.automationanywhere.com/s/article/Steps-To-Fix-Blank-Domain-Dropdown-List-Issue?_gl=1*138wwhd*_ga*MTExODE4NTg5OS4xNjI0ODgwMzI3*_ga_DG1BTLENXK*MTY3MDgyNTI3Ny4zOTMuMS4xNjcwODI1NzQ4LjQuMC4w