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Question

Domain appears as blank after changing Active Domain/Active Directory

  • Dec 12, 2022 4:46 AM UTC
  • 1 reply
  • 129 views

After changing the Active Directory (we have make sure to renew it to the new Active Directory) but the domain still appears as blank at login page. any suggestion on how to solve this?

1 reply

Padmakumar
Premier Pathfinder | Tier 7
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  • Padmakumar
  • Premier Pathfinder | Tier 7
  • Dec 12, 2022 6:19 AM UTC

Hi @David Jansen ,

 

There are many reasons to cause this issue. Kindly refer the below article and try the fix against the cause which is similar to your concern.

 

https://apeople.automationanywhere.com/s/article/Steps-To-Fix-Blank-Domain-Dropdown-List-Issue?_gl=1*138wwhd*_ga*MTExODE4NTg5OS4xNjI0ODgwMzI3*_ga_DG1BTLENXK*MTY3MDgyNTI3Ny4zOTMuMS4xNjcwODI1NzQ4LjQuMC4w

 

Padmakumar
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