Hi everyone,
I have created a learning instance using generative AI extraction (see a screenshot of the creation).
However, when I click the process button, it stays stuck in the Extraction step. I have tried several times and waited up to half an hour and the problem is still there.
When I run a test bot on my laptop, it runs effortlessly.
The only way to end this situation is to go to the windows services → restart service ‘Automation Anywhere Bot agent”.
Is there a particular reason why the process is waiting infinitely for the Extraction of the document ? It is a file of just one page, not particularly problematic