Document Automation Error - Error Code - ORT_INVALID_PROTOBUF

  • 5 March 2024
  • 0 replies

Badge +2

I’m getting the below error after trying to process docs through the learning instance I created. Tried with multiple instances- 


EXTRACT_FAILED - [Native] : 500 : INTERNAL_FAILURE : Could not initialize/de-initialize model inference session: 'ai.onnxruntime.OrtException: Error code - ORT_INVALID_PROTOBUF - message: Load model from C:\ProgramData\AutomationAnywhere\GlobalCache\embedd


I tried running the extraction bot separately and it simple moves the file to the failed folder. No error messages.


Could anyone help please? 


I’m using the latest build 21094.


Thanks for your help!

0 replies

Be the first to reply!