Question

Do we need a separate license for using Queues in Automation 360 ? i have a task which I would like to run on multiple bots in parallel, When i go to Control Room-> Manage - > Queue, i don't see an option to create a Queue.

  • 14 July 2022
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Do we need a separate license for using Queues in Automation 360 ? i have a task which I would like to run on multiple bots in parallel, When i go to Control Room-> Manage - > Queue, i don't see an option to create a Queue.

1 reply

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Hi @ishan mahajan​ ,

 

Good Day!

 

To use the queue the specific role access is required and refer the below docs in detailed.

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/workload/cloud-workload-an-overview.html/p>

If you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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