Skip to main content
Navigator | Tier 3
July 14, 2022
Question

Do we need a separate license for using Queues in Automation 360 ? i have a task which I would like to run on multiple bots in parallel, When i go to Control Room-> Manage - > Queue, i don't see an option to create a Queue.

  • July 14, 2022
  • 1 reply
  • 131 views
Do we need a separate license for using Queues in Automation 360 ? i have a task which I would like to run on multiple bots in parallel, When i go to Control Room-> Manage - > Queue, i don't see an option to create a Queue.

    1 reply

    Automation Anywhere Team
    July 29, 2022

    Hi @ishan mahajan​ ,

     

    Good Day!

     

    To use the queue the specific role access is required and refer the below docs in detailed.

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/workload/cloud-workload-an-overview.html/p>

    If you are still facing an issue then please create a support case

     

    How to create a support case :

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

    if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.