Device name changed as picked at run time

Badge +8

Hi, suddenly the device name changed into picked at run time


i've checked the deployment type, reinstall the bot agent and restart the service but nothing happens any idea how to solve it?


picked at run time

4 replies

Badge +8

hi @Tamil Arasu​ 


i've read your answer in other post and i've tried it but it didn't work

just in case i did something wrong here is what i did


  1. i uninstall the bot agent
  2. delete the AA folder in the path you gave
  3. then install the bot agent


the name has yet to appear

Userlevel 5
Badge +11

Hi @David Jansen​ ,


Please clear the existing installation location

Delete the AA folder from the location: C:\Windows\System32\config\systemprofile\AppData\Local and then Install the Bot agent

After that execute/schedule the task.



Userlevel 5
Badge +11

Please try with restarting the CR services.

Userlevel 6
Badge +9

Hi @David Jansen​ ,

I request you to go through the article>