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Navigator | Tier 3
July 6, 2022
Question

Device name changed as picked at run time

  • July 6, 2022
  • 4 replies
  • 456 views

Hi, suddenly the device name changed into picked at run time

 

i've checked the deployment type, reinstall the bot agent and restart the service but nothing happens any idea how to solve it?

 

picked at run time

    4 replies

    Navigator | Tier 3
    July 6, 2022

    hi @Tamil Arasu​ 

     

    i've read your answer in other post and i've tried it but it didn't work

    just in case i did something wrong here is what i did

     

    1. i uninstall the bot agent
    2. delete the AA folder in the path you gave
    3. then install the bot agent

     

    the name has yet to appear

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    July 6, 2022

    Hi @David Jansen​ ,

     

    Please clear the existing installation location

    Delete the AA folder from the location: C:\Windows\System32\config\systemprofile\AppData\Local and then Install the Bot agent

    After that execute/schedule the task.

     

    Thanks!

    _Tamil_
    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    July 6, 2022

    Please try with restarting the CR services.

    _Tamil_
    Automation Anywhere Team
    September 17, 2022