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Ground Control | Tier 1
September 8, 2022
Question

Device login credentials in my settings in control , what should I enter as the username over there.I have tried everything.

  • September 8, 2022
  • 1 reply
  • 201 views
Device login credentials in my settings in control , what should I enter as the username over there.I have tried everything.

    1 reply

    Automation Anywhere Team
    September 23, 2022

    Hi @Anushree Patil​ ,

    Thank you for writing to us,

    Please follow the below steps to get your device name:

    >If you do not know your device name

    1. Open a command prompt
    2. Enter "whoami".

     Then, your device name will be output as result. 

    • If the user name is part of your company’s domain, use the format “domain \ username”.   (This is your device name, not your email address.)

    >Next, please enter the password when you use to log in to your device (PC) usually.