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Question

Deployed to my device but disconnected frequently

  • April 26, 2022
  • 5 replies
  • 52 views

  • Ground Control | Tier 1

I found someone has the same question 1 week ago. (https://reurl.cc/0pDAAb

May I ask Is there any method to solve this problem?​

5 replies

  • Cadet | Tier 2
  • April 26, 2022

Even Im facing the same issue in bot device connection. Its toggles between connected & disconnected frequently.

 

If someone knows the solution please help asap.

 

Thanks.


  • Cadet | Tier 2
  • April 26, 2022

Im facing the same issue, is there a fix?


  • Cadet | Tier 2
  • April 27, 2022

I have the same problem 😞


  • Cadet | Tier 2
  • August 12, 2022

Facing the same issue, any solution?


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@Pei-hsuan Lo​  & others :

 

please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.