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Creator vs Runner

  • May 17, 2024
  • 3 replies
  • 105 views
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I currently have a bot runner trying the task of downloading files off of drop box. The instances runs fine when operating as a bot creator with no faults or errors running. This however changes when operating on the runners. Is there a difference in these to applications as the bot just stops task and kills processing the task given as runner. 

Best answer by jon.stueveapeople

Hi BobisLost123

May I ask if the Bot Creator and Bot Runner device are the same machine/login? 

Usually they are not, so the different configuration, browser settings, screen resolution may limit how well objects are resolved by the record, or interacting with the UI. 

Best practice is always have the Bot Creator and Bot Runner machines using identical settings.

Without knowing the details of your bot logic, that’s my best advice.

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3 replies

jon.stueveapeople
Automation Anywhere Team
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Hi BobisLost123

May I ask if the Bot Creator and Bot Runner device are the same machine/login? 

Usually they are not, so the different configuration, browser settings, screen resolution may limit how well objects are resolved by the record, or interacting with the UI. 

Best practice is always have the Bot Creator and Bot Runner machines using identical settings.

Without knowing the details of your bot logic, that’s my best advice.

jon.stueveapeople
Automation Anywhere Team
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Also, just stopping the task, without an error message is odd. Are using Error Handling to log the Error Line Number and Error Message?  

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  • BobsLost123
  • Author
  • Cadet | Tier 2
  • June 7, 2024

Also, just stopping the task, without an error message is odd. Are using Error Handling to log the Error Line Number and Error Message?  

We have some error handlers that operate but at sometimes when it does it the bot doesn’t process the error. 

 

Thank you! 

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