Could any one give me some tips to automate freshdesk portal.

  • 28 March 2022
  • 1 reply

Its basically a mail service similiar as outlook or gmail. We have activities available in Uipath to download attachment, send etc in background but i dont see anything like that in AA. I dont want to go with UI automation. Is there any external package available to automate freshdesk portal in background.(basically download attachment, get date time of email arrival etc.)



1 reply

Userlevel 6
Badge +10

Hello Preety,


You can create a bot with an Email package to achieve this use case (download attachment, get date time of email arrival etc):->>


If you have any questions please let me know.


Thank you,

Prabhakar Jha