Its basically a mail service similiar as outlook or gmail. We have activities available in Uipath to download attachment, send etc in background but i dont see anything like that in AA. I dont want to go with UI automation. Is there any external package available to automate freshdesk portal in background.(basically download attachment, get date time of email arrival etc.)
You can create a bot with an Email package to achieve this use case (download attachment, get date time of email arrival etc):-
If you have any questions please let me know.