Question

Could any one give me some tips to automate freshdesk portal.

  • 28 March 2022
  • 1 reply
  • 0 views

Its basically a mail service similiar as outlook or gmail. We have activities available in Uipath to download attachment, send etc in background but i dont see anything like that in AA. I dont want to go with UI automation. Is there any external package available to automate freshdesk portal in background.(basically download attachment, get date time of email arrival etc.)

 

Thanks!


1 reply

Userlevel 4
Badge +8

Hello Preety,

 

You can create a bot with an Email package to achieve this use case (download attachment, get date time of email arrival etc):-

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-email-automation-command.html/p>

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/administration/settings/cloud-edit-email-notification.html/p>

 

If you have any questions please let me know.

 

Thank you,

Prabhakar Jha

Reply