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Ground Control | Tier 1
February 28, 2024
Question

Connecting RPA to an nhs.net inbox that does not have a Username & Password (Shared Mailbox)

  • February 28, 2024
  • 0 replies
  • 39 views

I have been advised by our NHS IT Department that all shared mailboxes within our organisation do not have a username or password (only an email address) as they do not have an AD account. Is there any way in Automation Anywhere to be 'given access' to a shared mailbox like a normal user in order to read and deal with the emails? and how would I build this into a process?

Thanks in advance for any advice!