Question

Capture Keep scrolling up

  • 13 March 2023
  • 4 replies
  • 52 views

Badge +8

Hi so i have some weird issue, when i make a bot usually i use a test bot for like 20 -30 lines before copying the lines to the actual bot.

So i was filling a form using the test bot and after that i copy using the copy to shared clipboard and paste it to the actual bot, the browser was the same type, the window title even the properties are 100% carbon copy.

Using the test bot and set text the bot fill the field correctly

but using the actual bot the field is not visible because the bot keeps going up until the field is not visible

 

Example

Name :

Phone:

Email:

 

Usually when we are going to set text in a field the browser will automatically goes to that field and we can only see the field it wants to fill like this, when you want to set text at phone then

Name(not visible):

Phone:

Email

 

But at the actual bot we can’t even see the field Phone, how to fix?


4 replies

Userlevel 7
Badge +13

hi @David Jansen ,

 

Are you running both the BOTs in the same environment also in Attended mode?

Badge +8

hi @David Jansen ,

 

Are you running both the BOTs in the same environment also in Attended mode?

the bot is in development so yeah it’s in the same UAT environment

Userlevel 7
Badge +13

hi @David Jansen ,

 

Are you running both the BOTs in the same environment also in Attended mode?

the bot is in development so yeah it’s in the same UAT environment

 

What abt the execution? Is it attended or Unattended?

Badge +8

hi @David Jansen ,

 

Are you running both the BOTs in the same environment also in Attended mode?

the bot is in development so yeah it’s in the same UAT environment

 

What abt the execution? Is it attended or Unattended?

i have yet to use bot runner to run the bot, still using the bot creator. mind telling me what do you mean about that?

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