can you help me, i trying connect my database but show me this.

WhatsApp Image 2022-06-22 at 4.23.17 PM

3 replies

Hi @rocio denisse piña​ 


Are you entering right server name, it seems you are using machine name called "LocalHost" as a server name. Please check the server name it's a name you need to fetch from Database name - Properties, and choose the correct authentication method.

Try the below link for reference :;t=890s


Hope this will resolve your issue.

hi, but your example is for enterprise, i need for AA360

Hi @rocio denisse piña​ 


Yeah the reference I shared is for Enterprise V11, but I believe the process is still gonna be the same.

And wanted to check which Database you are using whether it is MySQL or Microsoft SQL server?


If you are using MySQL please do check the below reference>


Hoping that this will resolve your issue..



Nishanth Anbalagan