then why is there an option in the control room that you can have multiple user? see ss

okay thanks for that, Got it now

Hello @marie mondoy​ You can log in with one Bot creator account only to one device at a time.

@marie mondoy​ This setting is for multi-user machines (Read the description under that radio button) where if you have a terminal server license purchased from Microsoft to have the same VM can have multiple concurrent users logins. Each login should have a different Bot Creator\Runner license to login to Control Room.