I never had issues connecting my previous device. Now I tried connecting my new laptop, and it always says “Unable to connect device.
I have confirmed there is no mistake with the device credentials. So what could the issue be? Please help me.
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/94da4612-6a8c-40b7-b28e-57e9a03dbbfb.png)
I never had issues connecting my previous device. Now I tried connecting my new laptop, and it always says “Unable to connect device.
I have confirmed there is no mistake with the device credentials. So what could the issue be? Please help me.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.