I take clone test runner on cloud server When I add new device in control room on new runner it still see old device name then I refresh , I saw new device name then I refresh again i saw old device.
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Hi @Chutchapong Sutthiwatthanakarn
Good Day!
Please refer the below KB article for the reported error and follow the steps:
https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittently/p>
If you are still facing an issue then please create a support case
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>
if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.
Thank you
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