Skip to main content
Question

Browser : Run Javascript throwing error. An Unexpected error has occured. null

  • March 9, 2022
  • 4 replies
  • 561 views
R

Hi All,

 

I am trying to login to a website having microsoft login page but I'm facing some issues when I try to click "Any Other account". I've tried couple of ways but it's not working, Kindly refer to below details and help if you have faced this before.

 

I am able to capture the element using Recorder package and it works fine when i run only that capture line but when i run from start (launching browser and other steps) this click fails to perform and throws and error (screenshot attached) that CLIENT not found.

 

I have also attached capture properties for your reference and how the login page looks like.

 

I tried using Javascript for this click but it throws me an error saying An Unexpected error occured Null.

 

I used Browser : Run Javascript command (screenshot attached). The script works fine in console but not using A360.

 

I can't use keystrokes because the number of accounts present would not be static so I can't count number of TABS, i'll have to pass to reach to last option.

 

Thank you

 

 

 

    4 replies

    Ashwin A.K
    Forum|alt.badge.img
    • Ashwin A.K
    • Navigator | Tier 3
    • March 9, 2022

    Hi @Rishabh Malhotra​ ,

     

    For the Other Account button, could you try ReCapturing object using the Capture Action, disable all object properties except the DOMXpath and pass this into the DOMXpath?

     

    //div[@id='otherTileText']

     

    Kind Regards,

    Ashwin A.K

    Blogs at TheCodingTheory - https://www.thecodingtheory.com
    R
    • Rishabhm76
    • Author
    • Cadet | Tier 2
    • March 10, 2022

    Hey @Ashwin A.K​ ,

     

    I tried this but no success, It still throws me an error.

     

    I get this error only when I do an end to end run, when i start from this action it works fine in clicking it. Earlier I thought it's because of delay or page has not loaded so I gave delay, a huge one too but still it fails to click on Other account during end to end run.

     

    Please let me know if you have any other suggestions

     

    Best Regards,

    Rishabh

    M
    • MaggieW103794
    • Navigator | Tier 3
    • June 8, 2022

    Hi @Rishabh Malhotra​ ,

    Did you ever solve for this? I am having the same issue - both Capture and Browser/Javascript have the same results.

    A
    Automation Anywhere Team
    Forum|alt.badge.img+1

    Hi,

     

    From A360.25 version onwards there is an option to capture the object using different technologies.

    Test this with MSAA/Standard technology and it should work absolutely fine.

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/capture-using-specific-technology.html/p>

     

    Any questions please ask.

     

    Terms & ConditionsCookie settingsAccessibility statement