BotInsightData API response 500 "Bot does not exists"

  • 28 March 2022
  • 1 reply

Badge +7

When i trigger the API gettasklogdata or any Business operation API, the api response 500 "Bot Does no extist" the user has Bot Insight Admin role and other role with API Data options. Also, has BotInsight License.

With Operations data APIs works perfectly.


A360 V23 Production Server OnPremise

1 reply

Userlevel 6
Badge +9



This is to inform you that bot should be first run at least once in Private( Creator License) and generate Default dashboard then be available in Public , then only the API results the Bot in the response list.


Please let me know if you have any further question.


Thank you,

Prabhakar Jha