Question

Bot stuck during run and status in activity is showing pending. Unable to run another bot. Can any one suggest how to resolve this

  • 17 October 2022
  • 2 replies
  • 24 views

Bot stuck during run and status in activity is showing pending. Unable to run another bot. Can any one suggest how to resolve this

2 replies

Userlevel 4
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@omprashanth marka​ 

 

Hi Please refer to and follow the steps mentioned in the below link:

 

Download the Post Man API and follow the steps mentioned in the below article.

 

https://apeople.automationanywhere.com/s/article/BOT-struck-in-In-Progress-Stage-and-not-able-to-move-it-to-history-or-BOT-struck-in-Pending-execution-Stage-and-not-able-to-move-it-to-history-on-A2019-CLOUD-environments

 

After performing the steps delete the device and register the device.

 

If you are still facing an issue then please create a support case.

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team at "apeopleopsteam@automationanywhere.com" to get access.

Thankyou bro

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