Removing it in the control room, uninstalling AA from my laptop, reinstalling it and then reconnecting the laptop device works but is this normal?
Is there a scenario in which this doesn't need to be done every time I want to use the bot on my laptop
Hi @Jody Darwin ,
Kindly validate the steps mentioned in the below articles for the reported issue:
If you are still facing an issue then kindly create a support case.
How to create a support case :
If you don't have access to the above link, email the AA Support team "email@example.com" to get the access.