Removing it in the control room, uninstalling AA from my laptop, reinstalling it and then reconnecting the laptop device works but is this normal?
Is there a scenario in which this doesn't need to be done every time I want to use the bot on my laptop
Hi @Jody Darwin ,
Kindly validate the steps mentioned in the below articles for the reported issue:
https://apeople.automationanywhere.com/s/article/device-connect-and-disconnect-intermittently/p>
https://apeople.automationanywhere.com/s/article/Bot-Agent-is-not-getting-registered-in-A2019/p>
If you are still facing an issue then kindly create a support case.
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud
If you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.
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