Bot runner cannot click some object on recorder action.

  • 13 December 2022
  • 2 replies

Badge +7

Hi Everyone,


I have problem that I schedule bot runner to run process and error occured.

The error showed that bot cannot click some object on recorder action.

When I remote to VM(bot runner) and let process run, it shows that bot can click object that had an error before.

I don’t know how to solve this issue.

Please let me know if you have any suggestion.


Thank you.

2 replies

Userlevel 3
Badge +6

Dear @Gift.KP624,


What type of click you are using in Capture Action. Because only click activity is working as unattended because it is simulate by default. However, double click, left click, right click is not properly working as unattended mode.



Userlevel 7
Badge +13

Hi @Gift.KP624 ,


Add Capture → Window action just before and after the error prone area and see whether you are getting a black screen there or not. If yes, it is because that, the last RDP session logout was not proper or someone else might be having an active session while the Bot was executing. Please follow either of the below mentioned step to fix the issue.

  • Logout through the Run prompt (Run→ Log-out)


  • Use the enclosed .bat file to properly log-out from the runner machine.

Note: There should not be any other active session on the runner machine during the Unattended Bot execution.