Question

Bot run getting stuck ate downloading dependencies

  • 1 November 2023
  • 2 replies
  • 23 views

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Hi All,

 

While trying to run my bot with a simple messagebox from A360. the execution getting stuck at downloading dependencies. I have tried reinstalling bot agent, clearing global cache and restarting the automation anywhere service. how can get this issue resolved ?

 

Kindly help me with the above.

 

Thanks,

Priya


2 replies

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I recommend downloading the necessary packages prior to executing the bot, and kindly ensure that you have added the device credentials within the settings pane.

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Hello @Shanmuga 1869  Please review the following KB article where the same issue is documented in detail along with resolution.

https://apeople.automationanywhere.com/s/article/A360-Bot-execution-stuck-at-Downloading-dependencies-stage

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