Hi everyone,
I would need to set up a bot insight dashboard for tracking the processing of purchase orders.
The problem that I’m facing is, that I would need to track two different levels of detail.
- PO level (e.g. PO#, customer #, PO date, was it processed correctly or not)
- PO Item level (e.g. item number, delivery date, status, PO# to which it is related)
When using “Analyze: Open/Close” actions with different transaction names I can at least save the data independently but when using the variable “PurchaseOrderNumber” in both transaction it will cause problems in the analysis, cause I would have a record with the PO# for every line item.
I know that I could use different variables for each transaction (e.g. PoNumber on PO_Level transaction and PoNumberOnItemLevel on PO_Item_Level transaction) but I’m not sure if this is the best approach.
Anyone in this community, who had a similar problem with a proper solution for it?