Bot errors on Google Document AI: Extract action

  • 7 November 2023
  • 1 reply



I developed a bot to test Google DocumentAI functions. The initial "Connect" action works perfectly, but I'm encountering an error when attempting the "Extract" action, as shown in the attached image. Could someone provide assistance?

Please note that this bot functions correctly in the Automation Anywhere Community Edition, but it's not working within our organization's control room.


Thank you.


1 reply

Userlevel 3
Badge +8

Hi @Chalermrat,

The error message indicates that the negotiation process is failing. When using a proxy, make sure that it is configured to support ALPN with h2 enabled. If the client does not support ALPN protocols, it will not be able to connect to Google Cloud services properly. Please work with your network team to allow the required protocols.

hope this helps!