Bot can not use Recorder action to click in a pop-up dialog box when browser is opened by bot

  • 26 April 2022
  • 2 replies


If I open Chrome with Browser package or Application package, Recorder package can not capture dialog box and send an error when try to capture the element.


However, if I open Chrome manually, Recorder package perfectly works capturing all dialog boxes.


I try with everything that I know, so maybe it's a bug. Can anyone tell me how to fix it?



According to v.24 release notes:


Support for pop-up windows and dialog boxes in Google Chrome...

You can now capture the pop-up windows, alert dialog boxes, confirmation dialog boxes, and prompt dialog boxes that appear. You can do this by using the Recorder > Capture or Start recording option.


Thank you so much.

2 replies

Userlevel 4
Badge +7

Hi @Álvaro Gata​ ,


Could you try using a If: Object Exists Action on the Popup box and nest a Simulate Keystrokes: Esc Action inside of it?


Kind Regards,

Ashwin A.K

Userlevel 7
Badge +10

@Álvaro Gata​ :


if you are still facing an issue then please create a support case


How to create a support case :


if you don't have access to the above link, email the AA Support team "" to get access.