AW, Snap! error

  • 29 April 2024
  • 2 replies


Hello. After automation anywhere bot agent version 22.40 I am facing this problem on the website. I updated, deleted, downloaded, etc. it didn't work. None of them work. Even redownloading version 21 and running it has the same problem. Thank you in advance. 

2 replies

Userlevel 4
Badge +12



This is not an Automation Anywhere error. This error is occurring due to the new version 24.x (124.0.6367.60 or 124.0.6367.61) and Edge browser: 124.x (124.0.2478.51).

We currently have three quick fixes available:




1. Use the Firefox browser.


2. You need to install the below to following versions of the Google Chrome browser: 124.x (124.0.6367.60 or 124.0.6367.61) and Edge browser: 124.x (124.0.2478.51).


3. Run the script below in your browser console after logging in to your Automation Anywhere instance. This will remove the error for this session:


function removeAriaOwnsAttribute(element) {
    if (element.hasAttribute('aria-owns')) {

function mutationCallback(mutationsList, observer) {
    mutationsList.forEach(mutation => {

const observer = new MutationObserver(mutationCallback);
observer.observe(document.documentElement, {
    attributes: true,
    childList: true,
    subtree: true,
    attributeFilter: ['aria-owns']

Userlevel 3
Badge +5

Hello @gudrat , 

This issue is now resolved. If the Chrome or Edge browser isn’t updated automatically, please upgrade your browser to the latest version

Rima Sengupta

Pathfinder Community Team