Audit Logs not showing up (sharding limit reached)

  • 13 January 2023
  • 0 replies

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Hello there,


  • I’m currently working on a customer that has a fully on-prem A360 installation. This was installed like 2 years ago so Audit Log size is considerable (+500k logs).
  • Disk space (C drive) is more than free (+250GB free)


  • Recent Audit Logs not showing up upon “Audit Logs” tab
  • WebCR log explicitly states: org.elasticsearch.ElasticsearchStatusException: Elasticsearch exception [type=validation_exception, reason=Validation Failed: 1: this action would add [10] total shards, but this cluster currently has [992]/[1000] maximum shards open;]

I’ve thought about increasing sharding limit but this is not recommended by Elasticsearch in the mid-long term

Please, do not send me a link to some article that states that this is due to low disk space and changing “index.blocks.read_only_allow_delete” to false is the solution, because it is not (no single index has this setting set to true)

Thank you🤗


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