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Ground Control | Tier 1
April 14, 2022
Question

Are there any restrictions for running bots at windows 7?

  • April 14, 2022
  • 1 reply
  • 55 views

I used to run bots on a Laptop with Windows 7, but recently I just can't run it properly anymore. My bot open the browser but can't capture any field or type any text. It just keeps stuck at the same line of execution. The same happens on Chrome, Firefox or Edge. I've tried on 2 machines with windows 10 and it works normally.

 

How can I proceed?

    1 reply

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 15, 2022

    Hi @FABIO ROCHA​ ,

     

    The automation anywhere is not supported for the Windows 7 32-bit operating system. Please use the Windows 7 64 Bit OS for AA machines.

     

    Please check the below link,

     

    How can I proceed? - Best way is please upgrade the OS 7 to Windows 10

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-bot-agent-compatibility.html

     

     

    Thanks!

    _Tamil_