Question

Are there any restrictions for running bots at windows 7?

  • 14 April 2022
  • 1 reply
  • 0 views

I used to run bots on a Laptop with Windows 7, but recently I just can't run it properly anymore. My bot open the browser but can't capture any field or type any text. It just keeps stuck at the same line of execution. The same happens on Chrome, Firefox or Edge. I've tried on 2 machines with windows 10 and it works normally.

 

How can I proceed?


1 reply

Userlevel 3
Badge +7

Hi @FABIO ROCHA​ ,

 

The automation anywhere is not supported for the Windows 7 32-bit operating system. Please use the Windows 7 64 Bit OS for AA machines.

 

Please check the below link,

 

How can I proceed? - Best way is please upgrade the OS 7 to Windows 10

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-bot-agent-compatibility.html

 

 

Thanks!

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