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Hi,

I want to automate a application in automation anywhere .I used recoder as well as different actions but it is not working as it is not able to identify or indicate the element or selectors. i used application option as window to select property.it is also not able to identify the application’s current window which is open. Please provide me some solutions as it is very urgent.

Thanks

Hi @navjotkaur ,

Can you please share the screen shot here.

Hi @navjotkaur ,

please share screenshot of what you try to capture.

 

It sounds like you're facing challenges with element identification in Automation Anywhere, which can happen due to several reasons. Here are some suggestions to help resolve the issue:

  • Run Automation Anywhere as Administrator: Make sure both Automation Anywhere and the target application are running with the same level of privileges (preferably as Administrator).
  • Use Object Cloning/Computer Vision: If the recorder is not identifying elements properly, try using the Object Cloning or Computer Vision action. These are better suited for recognizing UI elements when selectors aren't accessible.
  • Check Compatibility Mode: Ensure the target application is not running in compatibility mode or using legacy frameworks that Automation Anywhere might not support well.
  • Enable Accessibility/Active Accessibility: Some applications require accessibility settings to be enabled for Automation Anywhere to interact with them properly.
  • Switch to Image or Surface Automation: If none of the above works, consider using Image Recognition or Surface Automation as a fallback. This isn't ideal for dynamic content, but it can work for stable UIs.
  • Window Title/Name Matching: Double-check the exact window title being used. Dynamic window names (e.g., changing numbers or session IDs) can cause Automation Anywhere to lose track of the correct window.

If you can share more details about the application (e.g., technology used: Java, .NET, web-based, etc.), I’d be happy to give more targeted suggestions.

Let me know how it goes.

Hi ​@navjotkaur ,

It appears that you're using a window variable with wildcards, and the window name may contain a common keyword that's also part of your Task Bot name. As a result, the bot is mistakenly identifying the Task Bot window as the target application window, which is causing the failure.

To resolve this, please either update the Task Bot name or modify the wildcard pattern in your window variable to make it more specific.
Let me know if you need help adjusting either of these.

Thanks.

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