Question

An Unknown error occurred when executing the " OPEN EXCELL"Command.please help me to out from this problem

  • 19 April 2022
  • 2 replies
  • 23 views

IMG_20220415_170128


2 replies

Userlevel 3
Badge +7

Hi @SYED NAZEER​ 

 

  • No Excel installed: If you do not have Microsoft Excel installed on the device on which you are running bots to automate Excel-related processes, use the Excel basic package.
  • Desktop Excel installed: If you have a desktop version of Microsoft Excel installed on your computer, use the Excel advanced package in your bots.
  • Online Office 365 Excel only: If you are using Microsoft Excel 365 on a web browser, use the Office 365 Excel package for automating tasks related to Excel.

 

Please try with upgrade the package versions for Excel Packages

 

Note: If you are using Excel Advance Packages then you need an Office license should active.

 

https://apeople.automationanywhere.com/s/question/0D52t00000IdoYhCAJ/i-was-trying-to-run-excel-advance-package-to-read-excel-data-below-error-occurred-despite-following-the-right-steps-

 

Thanks!

Userlevel 4
Badge +8

@SYED NAZEER​ : if you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.

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