Question

An unexpected error occurred. COM object method returns error code: 0x80020009

  • 9 December 2022
  • 6 replies
  • 883 views

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Getting the following message when trying to create an outlook email connection:

An unexpected error occurred. COM object method returns error code: 0x80020009

 

 


6 replies

Userlevel 3
Badge +6

Dear @ewashington,

 

Please select the default mailbox from outlook mailbox (optional). Please find the attached image.

 

Thanks in Advance.

 

Regards,

Muhammad Shahzaib

 

 

Userlevel 4
Badge +7

Hi @ewashington ,

Have you tried Refreshing the Outlook Mailbox?

 

Kind Regards,
Ashwin A.K

Userlevel 5
Badge +9

@ewashington ,

-Add a delay betwwen actions.

-(¿zombie  processes?) Verify if you dont have additional  processes using Outlook.exe  in the Task Manager

HTH

Regards

Userlevel 5
Badge +14

@ewashington  issue resolved ?

i am facing outlook mailbox accounts loading itself issue… 

 

Badge +1

Hi @ewashington

please follow following steps :
1 Select your default Mail box, If using IMAP check for password and SMTP settings (https://support.google.com/mail/answer/7126229?hl=en)
2 Check you MS Out look is genuine product , and you have turned on Security 

3 restart your bot agent from task manager > Process

Userlevel 5
Badge +14

@OMKAR.B @ewashington 

I deleted email account from outlook and re-configure the account.. Now i am able to see the drop down with options (default, email account list ).

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