Tried AI sense to capture, it is working in the dev environment but in the quality throwing the error:
these are the capture properties:
Hi
It appears that the object is not being detected correctly when clicked on. Please try recapturing the object and adding a few seconds of delay before the recorder command.
Hope this helps!
+5
Hi
We request you create a support case to investigate further on this issue.
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud
if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.
Userlevel 5
+9
Hi
Try the following:
If you are automating a task using a browser, ensure that auto-fill is disabled for that browser.
The screen resolution must be set to 1980x1080 or lower.
Configure the device display settings to 100% DPI.
HTH
REgards
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