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  • Stuck "Bot Task" in Co-pilot Process:

    • The "Bot Task" within a Process in Co-pilot is stuck at the "In Progress" state and fails to transition to the next step, which is the "Form Task."
    • As a result, the expected output from the "Bot Task" is not passed to the "Form Task," halting the workflow.

  • Expected Behavior:

    • The "Bot Task" typically takes 90 to 120 minutes to complete execution. Once completed, the Form Task should be triggered and display the output generated by the "Bot Task."

  • Observed Behavior:

    • In this case, the "Bot Task" completes its execution (or appears to), but the process gets stuck at "In Progress" without moving to the "Form Task."

  • Reference:

    • Please refer to the attached screenshots/log files for further details.

  • Request:

    • If anyone has encountered a similar issue, I would appreciate any insights or workarounds to address this problem.

​@Ken Chan is the generate summary task leveraging an AI skill? Might want to test the AI skill separately to check how long that takes to run.

  • Stuck "Bot Task" in Co-pilot Process:

    • The "Bot Task" within a Process in Co-pilot is stuck at the "In Progress" state and fails to transition to the next step, which is the "Form Task."
    • As a result, the expected output from the "Bot Task" is not passed to the "Form Task," halting the workflow.

  • Expected Behavior:

    • The "Bot Task" typically takes 90 to 120 minutes to complete execution. Once completed, the Form Task should be triggered and display the output generated by the "Bot Task."

  • Observed Behavior:

    • In this case, the "Bot Task" completes its execution (or appears to), but the process gets stuck at "In Progress" without moving to the "Form Task."

  • Reference:

    • Please refer to the attached screenshots/log files for further details.

  • Request:

    • If anyone has encountered a similar issue, I would appreciate any insights or workarounds to address this problem.

​@Ken Chan I think the bot has not completed the execution actually, What I can suggest is, if you are just using the AI Skill inside the Task bot to summarize or Whatever you are doing, you can call the AI skill Execute Action inside the API Task. Then instead of moving from the bot to form, you can directly do the Summarization inside the Form using a button, as when the button is clicked give a document rule, select Form Actions to trigger an API Task and Trigger the API Task(Get API Response)

PS : Don’t forget to add the API Task in to the cloud before triggering it using the button

Refer this Documentation :

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/add-api-task-to-cloud.html
 

This is only if you are calling Just the AI Skill Execute action inside the Task Bot

Hope this helps!

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