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Ed 8295
Ground Control | Tier 1
June 21, 2022
Question

AARI doesn't run/crashes on launch

  • June 21, 2022
  • 2 replies
  • 144 views

When I launch AARI, it starts for a second, then immediately shuts down. I tried running it as Admin on Windows 10, and it does the same thing. I've tried uninstalling and reinstalling it, but I don't see it in my system tray, I don't see it on the task manager, and A360 doesn't detect it on my machine.

    2 replies

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    ercan 4285
    Cadet | Tier 2
    August 3, 2022

    I have the same problem, have you found any solution for it ?

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    October 19, 2022

    Hi @Edward Barta​ 

     

    Please refer to below KB articles and validate the steps to eradicate the issue.

     

    KB link for AARI Web package : https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-aari-web-package.html/p>

     

    KB link to to assign a AARI task to the user : https://apeople.automationanywhere.com/s/article/A360-AARI-How-to-assign-a-AARI-task-to-the-user/p>

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