Question

AARI doesn't run/crashes on launch


When I launch AARI, it starts for a second, then immediately shuts down. I tried running it as Admin on Windows 10, and it does the same thing. I've tried uninstalling and reinstalling it, but I don't see it in my system tray, I don't see it on the task manager, and A360 doesn't detect it on my machine.


2 replies

I have the same problem, have you found any solution for it ?

Userlevel 6
Badge +9

Hi @Edward Barta​ 

 

Please refer to below KB articles and validate the steps to eradicate the issue.

 

KB link for AARI Web package : https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/cloud-aari-web-package.html/p>

 

KB link to to assign a AARI task to the user : https://apeople.automationanywhere.com/s/article/A360-AARI-How-to-assign-a-AARI-task-to-the-user/p>

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