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Question

AA 360 extension 3.0.2 automatically added in chrome but in disabled mode

  • October 20, 2022
  • 5 replies
  • 204 views

Hi,

 

In chrome the updated version of AA 360 (3.0.2) automatically added in VM but in disable mode, we need to enable the extension every time bot started running.

 

How to make the extension always in enable mode.

 

Thanks,

Sandhiya P

5 replies

  • Author
  • Cadet | Tier 2
  • October 20, 2022

@ChanduMohammad S​ Yes we checked but they have enable all permissions.


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  • Most Valuable Pathfinder
  • October 20, 2022

Can you check with your IT is there any group policy is disabling this, normally once we enable it should stay as is.


  • Author
  • Cadet | Tier 2
  • October 20, 2022

Hi @ChanduMohammad S​ 

 

Yes, you're right.


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  • Most Valuable Pathfinder
  • October 20, 2022

Hi @Sandhiya P​ ,

 

Once you enable the extension manually again in the next run its getting automatically disabled?


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  • Most Valuable Pathfinder
  • October 20, 2022

Can you reinstall the botagent and give a try? If this is not helping you, I'd recommend opening a support ticket with AA using below link

 

https://apeople.automationanywhere.com/s/support/p>

 

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.