Question

user.not.logged.in

  • 20 December 2022
  • 5 replies
  • 1273 views
S
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Hello!

 

I have a problem when I run my bot. This message appears. 

image.png

Please help me, because in my old laptop everything was fine, I removed that device, install everything on this new laptop and then this message appeared. 

 

5 replies

Tamil Arasu10
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Userlevel 6
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Hi @sofia 4187 ,

 

The attached image could not be loaded, can you please re-attach it or update the error details here.

 

_Tamil_
S
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Here you have it

1 Attachment
Tamil Arasu10
Rank
Userlevel 6
Badge +15

Thanks for share the screen shot here.

  1. If your username is part of a domain, include the domain within the format domain\username. Typically, home users are not part of a domain, unless they are specifically configured.

  2. Save the changes

Or

  1. Please open cmd and type whoami
  2. the username will be visible in cmd 
  3. Just, copy and update it in the bot agent
  4. https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

Please let me know if this works for you.

 

Thanks!

_Tamil_
S
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yes, it worked! Ty

Tamil Arasu10
Rank
Userlevel 6
Badge +15

Nice, 

Thanks for the update.

_Tamil_

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