Skip to main content
Cadet | Tier 2
December 20, 2022
Question

user.not.logged.in

  • December 20, 2022
  • 5 replies
  • 1712 views

Hello!

 

I have a problem when I run my bot. This message appears. 

image.png

Please help me, because in my old laptop everything was fine, I removed that device, install everything on this new laptop and then this message appeared. 

 

    5 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    December 20, 2022

    Hi @sofia 4187 ,

     

    The attached image could not be loaded, can you please re-attach it or update the error details here.

     

    _Tamil_
    Cadet | Tier 2
    December 20, 2022

    Here you have it

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    December 20, 2022

    Thanks for share the screen shot here.

    1. If your username is part of a domain, include the domain within the format domain\username. Typically, home users are not part of a domain, unless they are specifically configured.

    2. Save the changes

    Or

    1. Please open cmd and type whoami
    2. the username will be visible in cmd 
    3. Just, copy and update it in the bot agent
    4. https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

    Please let me know if this works for you.

     

    Thanks!

    _Tamil_
    Cadet | Tier 2
    December 20, 2022

    yes, it worked! Ty

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    December 20, 2022

    Nice, 

    Thanks for the update.

    _Tamil_