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Hello!

 

I have a problem when I run my bot. This message appears. 

image.png

Please help me, because in my old laptop everything was fine, I removed that device, install everything on this new laptop and then this message appeared. 

 

Hi @sofia 4187 ,

 

The attached image could not be loaded, can you please re-attach it or update the error details here.

 

Here you have it

Thanks for share the screen shot here.

  1. If your username is part of a domain, include the domain within the format domain\username. Typically, home users are not part of a domain, unless they are specifically configured.

  2. Save the changes

Or

  1. Please open cmd and type whoami
  2. the username will be visible in cmd 
  3. Just, copy and update it in the bot agent
  4. https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/devices/cloud-add-local-device.html

Please let me know if this works for you.

 

Thanks!

yes, it worked! Ty

Nice, 

Thanks for the update.

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