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SindhujaaS101835
Navigator | Tier 3
March 14, 2024
Question

Unable to run from Community Version

  • March 14, 2024
  • 4 replies
  • 163 views

Hi, I try to run the flow from the community version. I have installed Bot agent. and my local desktop is connected. But while running i am getting this error message. 

 

“Unable to download the bot or dependencies to the device”

 

    4 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Tamil Arasu10Most Valuable Pathfinder
    Most Valuable Pathfinder
    March 18, 2024

    Hi @SindhujaaS101835,

     

    Kindly check out the below link,

     

     
     
    _Tamil_
    S
    SindhujaaS101835Author
    Navigator | Tier 3
    March 18, 2024

    Hi kindly walk through the steps to reach “Private” and “Public” Tab and I dont have access to install Bot agent as “Admin” access.

    mandarB
    mandarB
    Navigator | Tier 3
    March 18, 2024

    Hi try re setting Device using postman

    https://chandmohammad.hashnode.dev/how-to-reset-your-automation-anywhere-device-using-api-in-postman-a-step-by-step-guide?_fsi=wEzotsuN

    Hope this helps

     

    Thanks.
    P
    Automation Anywhere Team
    patelmaulesh
    Automation Anywhere Team
    March 20, 2024

    Hi SindhujaaS101835,

     

    Please check whether you have full permission to for the folder.

    C:\ProgramData\AutomationAnywhere\GlobalCache
    C:\ProgramData\AutomationAnywhere\BotRunner

    The users should have read\execute\modify\full control permissions to the GlobalCache and BotRunner. Validate the same. If the permissions are not given, then we need to give permissions to the Everyone group. 

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